Fast & Free Delivery
- We send our items worldwide. All of our items are sent via Royal Mail. The timescales below are intended as a guide only – once your item leaves our studio, it’ll be in the trusted hands of Royal Mail.
- UK Delivery
- 1st Class Delivery: 1-3 working days. FREE
Express Delivery: Next working day before 1pm. £7.95
Order before 3pm for next working day delivery.
Express Saturday Delivery: Saturday delivery before 1pm. £10
Order before 3pm on Friday, excluding Bank Holidays. As a gift from us, all orders over £75 will be upgraded to a Signed For Service, and all orders over £125 will be upgraded to Express Delivery.
- International Tracked and/or Signed For Service. 3-6 working days. £10
- Rest of World
- International Tracked and/or Signed For Service. 5-8 working days. £10
- We want you to be delighted with your purchase but if you are not you can return any item within 14 days of purchase as long as it is unused and in its original packaging. We will be happy to exchange the item for a replacement or to make a refund via your original method of payment. We are not able to refund any postage charges but we will send any exchange items free of postage charges. We cannot accept refunds or exchanges on earrings for hygiene reasons or personalised items made to your specification.
- Should you need to return your item please contact us so that we can advise where and how to send your package. Please return the item to us in its original packaging. Be sure to include your name, order number and contact details.
Make sure you send any returns via a ‘Signed For’ service and keep your proof of postage as we cannot be held responsible for postal losses.